Privacy Policy
Effective Date: March 2, 2026 | Last Updated: March 2, 2026
Prescott Bio Canada is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Information We Collect
Information you provide directly:
- Account registration details (name, email address, institution or company name)
- Order information (billing and shipping addresses)
- Payment information (processed securely by our third-party payment provider; we do not store payment card details)
- Contact form submissions
- Verification credentials for account approval
Information collected automatically:
- Device and browser information
- IP address and general location
- Pages visited and site usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- Order fulfillment and shipping
- Account creation and verification
- Communication (order confirmations, shipping notifications, documentation delivery)
- Compliance with legal obligations and regulatory requirements
- Security monitoring and fraud prevention
- Website improvement and analytics
3. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers (payment processing, shipping carriers) solely for the purpose of fulfilling our obligations. We may also disclose information when required by law or in response to a lawful request from regulatory authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL/TLS encryption for data in transit, PCI-compliant payment processing, access controls and authentication requirements, and regular security monitoring.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Order records are retained in accordance with applicable tax and regulatory requirements.
6. Your Rights Under PIPEDA
You have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Withdraw consent for the collection, use, or disclosure of your information (subject to legal and contractual obligations)
To exercise these rights, contact us through the Contact page. We will respond within 30 days.
7. Cookies
We use cookies that are necessary for the operation of our website, including session management, authentication, and shopping cart functionality. We do not use third-party advertising cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.
9. Contact
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us through the Contact page.